Team Spirit and Quality of Experience Alive and Well at QueensLander

Working in a small office, staff-wise that is, can be challenging, especially when a lot is going on. But I'm proud to say that my team works exceptionally well together. When we get behind on anything, we come together as a team and assist one another until we get caught up, and it's usually a voluntary thing, which is great! By that I mean that everyone in our office is willing to volunteer to assist their neighbor in getting caught up, which demonstrates a team spirit in our office that I'm very proud of.

In other news, our first tour of the year is coming to an end over in Italy. It's now time to start scheduling our tour surveys, which we send out at the completion of each tour. The survey gives us good feedback regarding our tour as a whole, the tour captain, the hotels, the transportation, the dinners, and anything related to the quality of the experience for the guests. Whether it's Italy, Spain, Ireland, or Australia, we want to create a quality of experience that guests can come to rely on QueensLander to produce. That can be somewhat challenging for repeat customers, because each country is just different, and you can't compare the services of one to the next, but QueensLander can do its best to give the same level of service in each country as much as possible, so that our guests know beyond a shadow of doubt that we've provided the best quality possible in each locale. Our customers expect it, and we aim to deliver!

www.QueensLanderTours.com