When you arrive at the terminal, you will go to directly to baggage claim, pick up your bag and exit through the sliding doors at Arrivals. You will not have to go through customs again until you leave the country.
When you go through the doors, look for the yellow QueensLander flag. Your Tour Captain or representative from QueensLander will be right there waiting for you. It’s their job to take care of everything!
You will have the opportunity to freshen up before your trip into Venice. We often have other guests on your tour arriving near the same time, so there may be up to a half-hour wait before our departure to Venice. During that time you can grab a coffee or a Panini and get acquainted with the other guests.
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